Privacy Policy

Xtreme HD IPTV ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our IPTV streaming service and website. Please read this policy carefully. If you do not agree with the terms of this privacy policy, please do not access or use the service.

Information We Collect

We collect personal information that you voluntarily provide when you register for our IPTV service, including:

• Your name, email address, and contact details
• Billing information and payment details (processed securely through third-party payment providers)
• Device information including IP address, device type, operating system, and browser type
• Connection data and viewing preferences to improve service quality
• Technical data such as MAC addresses for device authentication

How We Use Your Information

We use the information we collect for the following purposes:

• To provide, maintain, and improve our IPTV streaming service
• To process your subscription payments and manage your account
• To send you service-related communications including subscription confirmations, renewal notices, and technical updates
• To troubleshoot technical issues and provide customer support
• To prevent fraud, unauthorized access, and abuse of the service
• To send you promotional offers about our services (you can opt out at any time)

Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our service, processing payments, or providing customer support — but only to the extent necessary to perform these services. These third parties are contractually obligated to keep your information confidential and secure. We may also disclose your information if required by law or to protect our rights and the safety of our users.

Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. All payment transactions are processed through secure, PCI-compliant payment gateways. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your data.

Data Retention

We retain your personal information for as long as your account is active or as needed to provide you with our service. If you cancel your subscription, we will retain certain information for a reasonable period to comply with legal obligations, resolve disputes, and enforce our agreements. You can request deletion of your data by contacting us at privacy@xtremehdiptv.ai.

Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access and receive a copy of your personal information
• The right to request correction of inaccurate data
• The right to request deletion of your personal information
• The right to object to or restrict certain processing of your data
• The right to withdraw consent where processing is based on consent

To exercise these rights, please contact us at privacy@xtremehdiptv.ai. We will respond to your request within 30 days.

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies help us remember your preferences, analyze site traffic, and improve our service. You can control cookie settings through your browser preferences. Note that disabling cookies may affect the functionality of our website.

Third-Party Links

Our website may contain links to third-party websites or services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party sites you visit.

Children's Privacy

Our service is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a minor, please contact us immediately so we can delete it.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of significant changes by posting the updated policy on our website with a new "Last Updated" date. Your continued use of the service after changes are posted constitutes your acceptance of the updated policy.

Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at privacy@xtremehdiptv.ai or through our contact page.